New Accounts
1. Minimum opening order for new accounts is $500.00 net cost. Re-orders must have a minimum order value
of at least $100.00.
2. Method of payment for New Accounts is VISA or MasterCard only. The charges will be processed once the
shipment has left our warehouse.
3. Accounts inactive for an 18 month period will automatically be closed. Re-activating an account will be subject
to the above conditions.
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Product
4. All prices are subject to change without notice.
5. Prices are wholesale prices in Canadian or US dollars, depending on store location.
6. Prices do not include taxes.
7. Availability of product is not guaranteed nor does Abbott offer exclusivity to any retailer.
8. Backorders under $75.00 are cancelled automatically. |
Shipping
9. All orders are subject to freight charges.
10. Abbott reserves the right to use our discretion as to the carrier to be used on any shipment. Freight charges are
based on location, weight and dimension of shipment. If you prefer an alternate carrier, please provide your
carrier details and account number at the time of ordering.
11. Orders for U.S. customers are shipped via United Parcel Services FOB Buffalo, NY.
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Cancellations & Refused Shipments
12. We make every effort to honor requests for cancellations for regular orders that are not part of a pre-booking
program. However, if the shipment has already left our warehouse when the cancellation request is made,
it will be subject to a 25% restocking charge (minimum $40.00) plus all shipping costs incurred.
13. Any refused or undeliverable shipments are subject to a 25% restocking charge (minimum $40.00) plus all
shipping costs incurred. Future shipments will then be on a pre-paid basis only.
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Returns & Claims
14. We will gladly authorize returns for damaged or defective merchandise within 10 days from the date your
shipment is received. All returns must be authorized through our Customer Service Department.
Any unauthorized returns will be refused. Damaged or defective merchandise must be sent back with a Return
Merchandise Authorization Number (RMA #) provided by an Abbott Customer Service Representative. This
number must appear on the outside of each carton being returned. Returned merchandise that has been used,
altered, ticketed or exceeds the 10 day policy will not be processed for replacement or credit. All returned
merchandise must be in its original packaging. Any merchandise sent back to Abbott that is not
damaged or defective will be subject to a 25% restocking charge ($40.00 minimum) plus all shipping
costs incurred.
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